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Shipping Info

Delivery Information

Orders should arrive in 2-7 business days, depending on your location.

We deliver to most metropolitan and regional areas in Australia, however there are some areas within the country which are not covered by our standard delivery service. If your delivery address is outside our courier network we will contact you to arrange an alternative service. In some cases, this may require an additional charge. 

We are unable to deliver to a P.O. Box or Parcel Locker.

*Our $9 Flat Rate and Free Delivery offers are available to most Australian addresses. Some regional and remote areas are excluded from this offer as the courier rates are too high for us to be able to support this offer. If this is the case we will contact you with alternate delivery rates. 

We are happy to offer AusPost Express Shipping on most items* and these rates will be displayed at the checkout if your order qualifies for the option. (AusPost deliveries DO NOT include insurance unless organised directly with us.) 
If the option is not displaying at the checkout you can email us at orders@carwyncellars.com.au for a quote. Please do so prior to placing your order. Include your delivery address and the item(s) you wish to order.

 

Ordering Online for In-Store Pickup

You are more than welcome to place orders online for collection in-store

In most cases, orders will be processed and available within 24 hours. You will receive an email notification stating when your order has been processed and is ready to be collected. Unfortunately, orders can NOT be collected prior to you receiving this notification.

You will need to show your email receipt and sign for your order when you pick it up so please let us know if somebody else will be collecting it on your behalf.

Orders should be collected from our store within 10 days.