Quarantinnie Terms and Conditions

General

1. This product is exempt from discount codes. If a code is applied, we reserve the right to request payment in full before shipping.

2. At the time of writing Auspost have advised that all products will ship in a regular time frame. This may change day to day, and we will be in touch via email with updates as they come.

4. Orders must only contain the Quarantinnie Craft Beer Companion Box. If you would like extra products, you must place them in a separate order. Each separate product ordered within the Quarantinnie order will be charged at the full $9 shipping rate. 

 

Shipping

1. All Quarantinnie orders are excluded from any free shipping offers we currently advertise online.

2. Each Quarantinnie box will incur it's own shipping charge.

2. We will aim to ship all pre-sales by the 9th April - this may change as the situation develops. We will not be held responsible for any reimbursement in the event that the order arrives late. 

3. If you enter your address incorrectly and we need to redirect/return to sender, you will be required to pay another shipping cost before we send your box out.

4. Express Shipping is available but we cannot guarantee regular express delivery times currently. No refunds will be given for delayed boxes that have been sent express.

5. Once the product has left our warehouse and is transferred to Auspost, we can no longer control its delivery date. Late, lost, or otherwise missing orders will be handled case by case. Please email us at onlineorders@carwyncellars.com.au if you believe your box has been misplaced.

6. Damaged items will be either replaced or refunded under our discretion on a case by case basis. We will require photo proof of the damage, and in most cases the box will need to be returned to us before a replacement is sent out.

 7. No product will be swapped or changed in the event that your dietary or other personal requirements aren't met. This product may contain non-vegetarian additives and adjuncts, nuts and other allergens.

 

Bulk and Corporate orders are welcome! Please email onlineorders@carwyncellars.com.au directly to discuss.