Neighborhood Sip Service Terms and Conditions

Neighbourhood Sip Service Terms and Conditions
Local deliveries are strictly limited to the following Melbourne postcodes: 3056, 3057, 3058, 3068, 3070, 3071, 3072, 3073, 3078, 3079 and 3081
We offer next day delivery deliveries Monday through Saturday*. Please note we will not be delivering on Sundays.
In terms of delivery process, we will place your order on your doorstep and knock or ring the doorbell. We will then leave the box at the door and take a photograph for proof. There is no need for physical contact. If you are not home, all packages will be left on your doorstep or nearby whenever possible. If this is not possible, stock will be returned to Carwyn Cellars and you will be contacted.
A photograph will be taken as proof of delivery. We will not be responsible for lost/stolen packages once they are left at your door and no refunds will be issued.
This free local delivery service is strictly limited to stock listed under the website collection ‘Neighborhood Sip Service’ stock. These stock items have a light blue background and are clearly marked as such in the product description. If you add other items to your cart, you will be required to pay $9 shipping on those separate items.
No discount codes will apply to purchases of ‘Neighborhood Sip Service’ stock. If a discount is incorrectly applied, we reserve the right to refund your order or request payment be made in full before we deliver any items.
All RSA guidelines will be strictly adhered to. If you appear under 25 you may be asked for ID. If you are visibly intoxicated we will not complete the delivery.
If a delivery cannot be made, a refund will be given at the discretion of Carwyn Cellars.
*Occasionally products may run out of stock and next day delivery will not be possible. In this case, wait times will be promptly communicated, as well as the option for a refund or replacement product(s).